Sunday, April 4, 2010

“ Yes! We can. “ – to compete, and excel successfully in a global job market

“ Yes! We can. “ – to compete, and excel successfully in a global job market
- blog by Steve Hwang ( 黃國興)

After publishing my book of “ Five Secrets of Management and Leadership” "領導與管理5大祕密:如何創造一支勝利的團隊" in 2007, I began giving the lectures, which is intended to share my personal life, work experience and to emphasize on the significance of an individual’s continued skill development and identify the areas for professional career development and growth.

Over the course of two years, I conducted ~20 lectures with universities and companies in Taiwan, China, Singapore, Malaysia, Hong-Kong and USA. My primary goal when conducting these lectures was to motivate and inspire them.

I wanted to encourage them uncover strength, unleash potential, and achieve biggest goal they can dream of. I wanted to have an exchange about their personal interest, mission and how to plan and achieve them. And, I often suggested that we should live our life journey to full potential and develop “ can do” attitude with that we can achieve every goal as long as we put our desire and mind to it.

Frequently asked by the audiences who attended my lecture – “ what prepare you to succeed in Silicon Valley where the best talents in the world compete?” “ What secrets to compete and succeed in the job market?” “ What skills I have to have in order to compete in job market?” “ What I need to do for increasing personal value to organization and companies?” “ Am I too old or too young to learn these stuffs?” “ When should I develop these skills – in the school or after? ”.

These are the questions that are very interesting and get at the heart of personal career development and required skills for a successful professional career and life.

And here are four advices to the questions I shared with audiences.

1. Commitment to learning and developing

In order to succeed in job market, we’ve to committed to never stop personal learning and developing. Form my experiences in various management positions at Seagate Technology, I’ve observed an interesting fact – The factors of employees whether they succeed or fail in their job are not determined by Ivy league vs. 2nd/3rd tier universities, or the degree of intelligence, or the level of strength. Rather the distinct factor of predicting who will be excelling in professional career is that successful employees are committed to constantly learning and developing. While less-successful employees are comfortable with past/outdated skills, resist to change and frequently complaining lack of opportunity.

My story is a good example showing how a commitment to continued learning and developing helps my professional advancement at Seagate Technology.

As a foreign student from Taiwan studying in USA, I graduated from a 2nd/3rd tier university, University of Utah, studied in an unattractive field, metal and alloy materials, worked with an extremely nice but little known professor, and faced great difficulty in landing a job when competing with engineers/scientists of prestigious universities, such as Stanford, UC Berkeley, CAL Tech, Yale and the likes. However, after given the opportunity working in a start up company in Silicon Valley, I excelled my career through commitment to learning and developing.

This constant improvement was well noticed by my colleges at Seagate and described in the recommendation letter from my direct boss, Jerry Glembocki, former Sr. VP of Seagate. He wrote of how I strive to make improvement.

“ My most memorable impression of Steve is that he is always looking to improve himself and the situation around him. He would always take the time to meet with me to understand the five most important things from my perspective that he could do to improve himself. Most impressive was that he would always put the things in practice. This would be very visible. There is an insatiable hunger to improve and learn in Steve's heart. As a result of this trait, Steve was able to master the difficult technology challenges and the management disciplines. My experience is that being proficient in both disciplines is very difficult.”

2. Maintain high energy, healthy life style and strong family support

People who desire to succeed in a professional career have to venture into unfamiliar and uncomfortable territory, to face many hardships and roadblocks so they must be able to handle disappointments, cope with stressful situations, become tenacious, and learn to never give up until reach final goal.

I was a rugby player in Cheng-Kung University and trained to have a very healthy and endured body and mind. However, in 1997, after many year lapse of exercise and training, I found that I was gaining weight, fell asleep in the afternoon, felt tired easily, hence my productivity and self-confidence suffered.

When I learned that my CEO, Bill Watson, and my boss, Jerry Glembocki successfully competed and finished in New York and Silicon Valley marathon, it motivated me. I said to myself if they can do it, so can I. Such “ can do” attitude leaded me to Silicon Valley marathon training team through which I’d competed and finished two 26.2 miles full marathon with a very respectable time – 4 hrs – 4hrs & 30 minutes.

Upon the training and race of my marathon, I became fit, built strength physically, most importantly, the mental toughness, inner strength and self –confidence that were missing in my life started to come back. Since then, I’d participated in 198 miles relay race in 28 hours with 10 friends, completed two adventure races in Las Vegas and New Zealand sponsored by Seagate Technology while maintaining daily running and exercise for past 12 years.

In addition, I have an excellent supporting group from my family, parents, in laws, relatives and friends. I’ve married to my wife, Su, for 20 years with whom I met in the 3rd year of college. Together, we’ve two wonderful daughters, Jessica, Junior in University of California, Irvine, and Justine, 11th grader of high school student. Three of them help me not only succeed in a very stressful and competitive career but also show me how to relax, learn to be humble, humorous, and frequently stop to smell the roses with family.

We’ve to realize the importance of a high energy, healthy body, a strong emotional, psychological capability inside and having a strong family support. The advancement and success of professional career can’t be possible without them.

3. Develop ability to communicate, coordinate project, lead teams and organizations

I urge and give advice to every employee at Seagate Technology "Don't only rely on your technical skills and education for your professional advancement. Be proactive to communication, leadership and coordination skill development."

First of all, we need play active role in our own development, seeking out opportunities where we can lead cross functional/geographic teams, coordinate multiple functional projects and ask for managerial rather than staff assignment.

Communication, coordination and leadership skills are not born with, can’t be bought, rather can be trained. During my professional career in Silicon Valley, I’ve experienced the important of these skills or lack of can impact to personal career.

Looking at employees of a high tech company in Silicon Valley, it is usually composed of 40-50 % Asians, 15-20% Middle Eastern, 20-25% of European and Caucasian, 10% Black and Hispanic. 40-50% Asian who typically have Master or Ph.D. degree and are responsible for critical technical projects, but hold very few top management positions, and see their contributions and values to company diminish as they get older and can’t keep abreast of the advancement of technical knowledge. While European, Caucasian and Middle Eastern who made up less than 50% of total technical staff, hold up more than 95% of top management positions and are running the company show.

There are many factors causing different career path for Asians and others. And lack of communication, coordination, leadership’ skills are widely considered to be the primary factor to why Asians are absent in the top management ranks.

I’ve realized the important of these skills in the eary of my career. So I’ve been deliberately working on these skills and practicing on the job. My predecessor in recording media R&D at Seagate, Dr. Joel Weiss, was observing my development process.

He wrote these in his recommendation.

” It has been rare in all those years that I had the opportunity to work with an individual who possesses so many of the key attributes required to transform an organization and to make it great. Steve Hwang has developed his skills through experiencing and responding to both the ‘tough times’ and the ‘great times’ in one of the most difficult and challenging businesses in the high tech world - hard disk drives. This is an industry where a ‘pause’ in innovation can bankrupt a company. Steve’s ability to lead, motivate, encourage, hold accountable, and reward his people was not something that he was born with, nor instinctive, but rather something that he strived for, learned, and implemented 'on the job' during his years in the industry. He learned about these skills by observing others whom he admired, learned what he needed to do to improve by openly discussing his own personal needs, and re-engineered himself to become one of the most productive, talented individuals in my organization.”


4. Take effort and contribute to community and those who needs our help and supports

Many studies show that when a person gets a job or a promotion, 85% of the time it is because of his/her attitude, and only 15% of the time of intelligence and knowledge of his related topics.

A postive attitude is the the fundation of success, regardless of chosed profession we are in. As individuals continue to advance professional career and enhance personal skills, the same urge and effort that drive individual forward should help building a strong and better communities.

Through volunteerism, personal donation and giving, we can keep a positive attitude, recharge passion, and renew the sense of mission to make a difference for our communities.

We can focus our support and efforts in several areas that align with personal goal, and the community interests and needs.

--"Teaching and Learning” – we can dedicate time to teach on science, technology, engineering and math education through hands-on learning opportunities for children or others.

--"Support Green and help Earth” - we can help reduce our impact on our planet and within our communities, go clean up beach, pick up garage on the road with friends and family

--"Health and Wellness" – we should promote healthy lifestyles and wellness in our communities by involving little league sports, organizing team sport and races.

--"Reach out” - we help those most in need in our community through money donation to charities, and other activities, such as build bicycle for kids, furnish house for elders, deliver meals for hungrier.


Another frequent asked question during my lecture was: “ Am I too old or too young to learn these skills?”

----· Am I too old to learn these stuffs?? The answer is “ No. It’s never too late” - if you are a working professional, you should follow these daily activities. 1. reading books when you commute, during the lunch break and after dinner; ask your boss, spouse, and parents on what the improvement you should work on, then practice and improve it on the job; 2. playing sports and exercising daily in the morning or every weekend. Keep a simple life – avoiding smoking and other bad habits. 3. working on communication, coordination and leadership skills by participating in communication, leadership & management training, and asking for the opportunity to lead project and organization.; 4. becoming volunteer for community service.

----· Am I too young to train for these skills?? No, you are not too young to learn these skills. If you are a student and study for landing a good pay job and bright future, you need to start 1. Extending learning and education not limited to own field, but cover other disciplines, such as finance, engineering, psychology, and others. 2. involving in competitive team sport for training personal endurance, improving energy and understanding teamwork. 3. enhancing communication skill by being a member of Toast Master; coordination skill by becoming a member of technical and student societies, leadership skill by being a captain to school sport teams, a student lead on school societies and/or a lead in international activity/meeting. 4. volunteering 5-10 hours/per week for teaching children, and helping elders.

Though I acknowledged that these advices are my personal experience and help excel my career, I also understand that some of people may be uncertain or uncomfortable of staring this process. To those people, I will tell them that the new things are typically uncomfortable, but today’s comfort is result of tomorrow’s failure.

A successful change requires mental strength, endurance and flexibility. So let’s take these activities today; don’t wait until another day.

And I know that we can! , and we will succeed! See you all on the top of selected profession.

Thank you,
Steve Hwang

8 comments:

  1. I spent most of lifetime, energy to polish intelligence and learn knowledge in school and on job. But you mention many studies show the weighting (intelligence + knowledge): attitude = 15: 85. It really shock to me. Sometimes, I joke with colleagues “只知低頭拉車, 不知抬頭看路”Accurately it is truth and happening everyday in my life. Right now, the problem is how/where to learn the good attitude. The attitude is some kind of feeling or integrity?

    It is great to read your article and learn your successful experience although I cannot copy your success. At least, hope to do not become the gray hair refugee after ten more years.

    Thanks!

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  2. Dear Sloan,

    Well said of “只知低頭拉車, 不知抬頭看路”. But you are not alone, we all didn’t aware of the significance of positive attitude, EQ, Physical and Psychological strength during school and working years in Taiwan.

    We all have same perception and believe that as long as we are A+ students, posses most knowledge and technical skill, we will succeed, be promoted and rewarded accordingly. Unfortunately, such perception is totally wrong, especially when we need to compete in a global job market or in foreign countries (In general, Americans are not education and grade centric as we are).

    Just looking into what we were focusing on during out time in Taiwan – study to be the best student so we can go to best high school, universities, and graduated school. A straight (A) student is the most admired person in our community regardless of what is mental, physical and psychological capability of that person. I’ve seen that many A+ students melt under adversity and can’t recover. Nothing is wrong for being an A student, but “A’ won’t warrant a personal success and career advancement.

    We were the roommates in the last two years of our college life. As you might or not aware that there were two best things happening in my life and shaping my mental capacity, One was becoming NCKU rugby player with that experience/training I am mentally prepared to compete with bigger, stronger, smarter people in Silicon Valley and the another was that I failed to get into M.S. program, had to serve in Army and came back to retake the M.S. entrance examination. The latter experience was very humble and turned out to be the best learning for me – I learned of how to come back from considerable drawback in the life, how to learn from mistake, and how to build a strong mental capability with support from family and friends.

    Sloan- You’ve plenty of potentials waiting to being unleashed – from intelligence, knowledge, work experience to kindness, warmth, honesty…etc. If you can just start with reading books, exercising daily, taking to whom you admire and asking them for the areas that you should work on. I guarantee that you will become one of most productive person in 10 years (Although we can’t change gray hairs and physical appearance as we age, we can be very confident, young and active inside us).

    Let’s do this together. I know that you can do that.

    All the best,

    Steve Hwang

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  3. Dear Sloan,

    Here is a list of books that can help you to build a positive attitude. I’ve read these books, practice the teachings, and find very helpful to my daily life.

    1. “ Think and Grow Rich” by Napoleon Hill
    2. .”Secret of the millionaire mind” by T. Harv Eker
    3. “ The other 90%” by Robert K. Cooper
    4. “ The 7 habits of highly effectively people” by Stephen R. Covey
    5. “ don’t sweat the small stuff and it’s all small stuff” – Richard Carlson

    Enjoy reading

    Steve Hwang

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  4. Have heard the saying, "you can't teach an old dog new tricks”. For the human, we do not have too many choices. Especially in 21 century, to survive keep learning and playing new tricks sometimes is hard but necessary.

    Dr. Hwang, Thanks your prescriptions, although, those look like too many medicines and high dosage I will take those.

    Appreciate!

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  5. Dear Steve,
    My daughter like running, she joined the cross country in high school. Right now, she ran about 6 miles triple per week. As I mentioned to her, you have several marathon experiences, she is quite exciting want to know how you train the marathon. Is it OK for you to brief your t marathon-training program?
    Appreciate!

    ReplyDelete
  6. Dear Sloan,

    I would love the share my training experience of Marathon with you and your daughter. Here are few things of that I’d learned.

    1. Find out your pace for a long distance running – I’d a pace of 9 minutes/ per mile ( buy a running watch to time your pace) that gave me a very comfortable breathing and muscle recovering for a 10+ miles run. A 9 minutes/per mile pace will allow you to run marathon in 4 hours.
    2. I prepared a marathon race in 6 months. For 5 months, I will run 4-5 miles/per day; 4 days/per week with a pace of 9 minutes/per hour & took one day rest; took a 10-12 miles run with 10minutes/per mile pace on Saturday or Sunday.
    3. For last month before the race of Marathon, I will run 6 miles/per day with 9 minutes/per mile pace; 4 days/per week and ran 15-20 miles with 10 minutes/per mile pace on Saturday or Sunday.
    4. You don’t need to run 26.2 miles during the course of training as long as you build sufficient endurance and strong muscle. The adrenaline of race day will carry you through the last 6 miles. In the race day, the last 6 miles is the real and hard test to personal will.
    5. Make sure that you’ve good running shoes. The impact to knees is overwhelming so good shoes will definitely help. Learn to replenish water, sugar and salt during the training to prevent dehydration and loss of energy. Learn when to eat and drink is important to finish the 26.2 miles during race day
    6. Make sure that you protect with lots of lotion to skins of inner thigh, nipples…where cloths and skin rub during the long distance running, long than 10 miles.
    7. Enjoy the run; remind yourself to take one step at time’ no need to rush because there is long way to go.

    By the way, they are many training groups for marathon or other sports. Some of charities will train you to participate in Marathon, Bicycle Racing, Triathlon, …etc in order to raise funding for them. Join a training group for a charity is a good start for marathon if your daughter is interested in joining marathon race.

    Enjoy the running.

    Steve

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  7. 這五本推薦的書.實在令人過目難以忘記.看起來很像是
    工程部最新研發的『地球人進化方程式』.如果植入
    我們的大腦.以現有腦容量『the other 90%』以上的人不當機的話.
    我們在工作職場上.應該很快就可以更上一層樓.那麼人人心想事成.
    可能天下大亂也快了.
    我和我的朋友們也研發了一套相對驅毒程式.
    『sweat the small stuff and it’s not only small stuff . it’s all about life』

    ReplyDelete
  8. Dear Jaminzu,

    This is a very interesting comment of the five recommended books to read.

    I probably need to learn the new anti-virus software that you and your friend just developed. Sounds very interesting but is a very miserable life style.

    Steve

    ReplyDelete